The following Terms and Conditions of Erick Gerber Guitar Lessons apply to all education-based services provided by the guitar teacher (hereinafter referred to as the “Teacher”) on a once-off basis. The Agreement is between the Teacher and the person responsible for the guitar student’s account, identified hereinafter as the “Client”.

Guitar Lessons

• Guitar lessons occur once per session booked for the allocated lesson length selected by the Client (either 60, 90, or 120 minutes per lesson).

• The day & time of the guitar lesson/s must be agreed to in writing by both parties or via a scheduling app such as Calendly.

• The guitar lesson shall occur on the agreed-upon day and time unless the Client or Teacher specifically requests, in writing (or via a scheduling app such as Calendly), for the lesson day and time to change and is approved by the other party.

• Guitar lessons occur throughout the year, even throughout school holidays.

• There will be no guitar lessons on an official New Zealand public holiday. This includes public holidays specific to the Northland region.

• There will be no guitar lessons for three weeks during the festive season (usually the last 2 weeks of December and the first week of January). The exact dates are to be confirmed by the Teacher in writing each year.

Payments

• The Client agrees to a once-off payment per lesson and gives the Teacher consent to deduct the payment (as per the agreed amount found at: https://www.erickgerber.com/services/lessons/onceofflessons/) from the Client’s selected payment method upon confirmation of the selected slot for the lesson.

• The Teacher shall not deduct or collect any additional payments from the Client unless the Client books another lesson slot with the Teacher.

• All payments are made in NZD (New Zealand Dollars).

• A guitar lesson shall not commence until the teacher has received the appropriate payment confirmation.

Lesson Cancellations & Reschedules

• If the student cannot attend any given guitar lesson for any reason and wishes to reschedule the booking, more than 12 hours’ notice must be given by the Client to the Teacher. 

• If the student cannot attend any given guitar lesson for any reason and wishes to cancel the booking, more than 5 calendar days’ notice must be given by the Client to the Teacher. Genuine medical emergencies, nationwide emergencies, region-wide emergencies, or natural disasters are exceptions to this rule.

• If the Client fails to notify the Teacher of a cancellation less than 5 calendar days in advance, the Client shall not be entitled to a refund nor any credit of the lesson.

• If the Client fails to notify the Teacher of a reschedule less than 12 hours in advance, the Client shall not be entitled to a reschedule nor a refund nor any credit of the lesson.

• If the Client has rescheduled a particular lesson up to 3 times, no further reschedules shall be permitted and the Client shall not be entitled to a make-up lesson nor a refund nor any credit of the lesson.

• If a lesson cancellation notice is given more than 5 calendar days in advance, the Teacher is required to refund the Client. The refund amount shall be equal to the full amount paid by the Client upon booking the lesson.

• If the Teacher cancels a lesson, the Teacher shall be required to refund the Client. The refund amount shall be equal to the full amount paid by the Client upon booking the lesson.

By selecting and confirming a time slot, and making payment at any of the URLs below, the Client hereby agrees to these Terms & Conditions of Service:

• https://calendly.com/d/z8z-sx3-dgh/once-off-60min-lesson
• https://calendly.com/d/z8b-t5m-k63/once-off-90min-lesson
• https://calendly.com/d/z6f-879-gtw/once-off-120min-lesson